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Terms and Conditions
Acceptance of Terms
These terms and conditions apply to all users of the World of Clean Site including casual browsers.
Description
We try to ensure that all of the items shown on the Site are accurately described. Please note that all measurements are approximate.
Availability
We endeavour to indicate if an item is unavailable for any reason. This is updated every week. In the event that you order an item which we subsequently discover is unavailable, we will contact you and let you know when we anticipate that the item will become available. All other items will be dispatched immediately to arrive within the normal timescales.
Provision of information
When you order any items from us you will need to provide us with your name, address, e-mail addres.. We will use these details in accordance with our privacy policy
You agree to provide true, accurate and complete information about yourself whenever you order any items from us. This includes a valid email address an telephone number.
Pricing
All prices are stated in pounds sterling. Prices are exclusive of VAT. In the unlikely event that you order an item and the price published on the website was incorrect for any reason we will contact you to let you know the correct price and ask you whether you still wish us to continue your order at this price.
Payment
You may pay for your order in the following ways
by Cheque or postal order or Bank Transfer payable to Solution Cornwall Ltd
Delivery UK mainland addresses
On all orders received on weekdays before 2pm we aim to deliver your order next working day or within 2 working days (Monday to Thursday) from confirmation of your order, although it may not always be possible to do so. A delivery charge may be payable if your order is below £150 net (before VAT). You will be notified of any delivery charges when you place your order.
Right to cancel, Returns and Refunds
In the event that you cancel an order before the items have been despatched to you, we will give you a full refund of any monies paid within five working days of receipt of written notification from you that you wish to cancel your order (written means via post, facsimile or email). At our discretion we may accept a cancelation of your order during a period not exceeding 7 working days following the day after you receive your order. In this event moneys refunded will be subject to a re-stocking charge of 10% of the order value. Refund will be made within five working days of your having returned the items to us (at your expense) providing we receive them in an unused re-saleable condition - please call customer services to notify us of returns. Refunds will be made back to the method of payment used at time of purchase. i.e, your account or a cheque.
Please note that your right to return items to us in accordance with these terms and conditions is in addition to any other statutory rights you may have.
General
These terms and conditions constitute the entire agreement between us in respect of the use of the website and the items and services offered via the website. We may vary these terms and conditions from time to time without notice and you should therefore check them each time you intend to make a new purchase.
If any of these terms and conditions are found to be invalid this shall not affect the validity of the remaining provisions which shall remain fully enforceable. No waiver by us of any term shall be deemed to be continuing or shall be deemed to be a waiver of any other term. All goods supplied remain the fully owned property of Solution Cornwall Ltd until paid for in full, and may be redeemed and subject to additional charges.
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