Privacy Policy

This privacy policy sets out how Solution World of Clean uses and protects any information that you give Solution World of Clean when you use this website. Solution World of Clean is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Solution World of Clean may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Data Controller

Solution World of Clean (registered in England under registration no/ 06843472 and with a registered address at Higher Bore Street, Bodmin, Cornwall, England, PL31 1JT) is the data controller of any personal data collected through this website and will process such information in accordance with the provisions of the Data Protection Act 1998. Any enquiries relating to data protection issues should be sent to our legal team at operations@solution-uk.com.

What we collect

We may collect the following information:

  • Name.
  • Contact information including email address.
  • Demographic information such as postcode, preferences and interests.
  • Other information relevant to customer surveys and/or offers.

For the exhaustive list of cookies we collect see the list of cookies we collect below.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • From time to time, we may also use your information to contact you for market research purposes (with your permission). We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at operation@solution-uk.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to us.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

_gaUsed to distinguish users for Google analytics .

COOKIE nameCOOKIE Description
woocommerce_cart_hashHelps us determine when cart contents/data changes.
woocommerce_items_in_cartHelps us determine when cart contents/data changes.
wp_woocommerce_session_Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer.
woocommerce_recently_viewedPowers the Recent Viewed Products widget.
store_notice[notice id]Allows customers to dismiss the Store Notice.
gws_unidThis cookie is used by our website instant search function. Without this instant search will no longer be available.
of_current_optWordPress Cookie
wp-settings-time-1WordPress information about current session
wp-settings-1WordPress information about current session
__distilleryVideo player position
yith_wcwl_productsWish list items
_gaUsed to distinguish users for Google analytics

Compliance with Data Protection Laws

With regard to any personal data processed by PayPal and the merchant in connection with this Agreement, PayPal and the merchant will respectively each be a controller in respect of such processing. PayPal and the merchant agree to comply with the requirements of the Data Protection Laws applicable to controllers in respect of the provision of their respective services and otherwise in connection with this Agreement. For the avoidance of doubt, PayPal and the merchant each have their own, independently determined privacy policies, notices and procedures for the personal data they hold and are each a data controller (and not joint data controllers). In complying with the Data Protection Laws, PayPal and the merchant shall, without limitation:

  • Implement and maintain at all times all appropriate security measures in relation to the processing of personal data;
  • Maintain a record of all processing activities carried out under this Agreement; and
  • Not knowingly do anything or permit anything to be done which might lead to a breach by the other party of the Data Protection Laws.